Terms & Privacy

Privacy Policy

This Privacy Policy applies to current and future messaging groups, communication programs, and related services operated by Chaverim Of St Louis through this system that provide this policy to their participants (the “Services”). It covers information collected through enrollment, participation, administration, support, and related activities, regardless of the communication method or technology used.

“We,” “us,” and “our” refer to Chaverim Of St Louis. Authorized administrators may manage individual Services on its behalf. Participation in one Service does not enroll you in another.

1. Information We Collect

We may collect information you provide, information provided by authorized participants or administrators, and information generated through use of the Services. This may include:

• names, contact details, and other identifying information;
• membership, eligibility, preferences, permissions, consent, and administrative records;
• messages, responses, attachments, submissions, and other shared content;
• participation records, including responses to group activities;
• technical, usage, delivery, security, and support records; and
• other information reasonably needed for the stated purpose of the Service.

Provide only information appropriate for the Service. Avoid unnecessary sensitive information, and share another person's information only when you have an appropriate basis and permission to do so.

2. How We Use Information

We use information to provide and administer the Services; manage participation and permissions; distribute communications; process responses; maintain records; provide support; investigate errors or misuse; protect people and systems; improve operations; and meet applicable legal and administrative obligations.

We do not treat membership in one Service as permission to enroll you in an unrelated Service or use your information for unrelated purposes requiring additional consent.

3. How Information Is Shared

Information may be available to other participants when you submit it to a group or use a feature that distributes it. Your identity or contact details may accompany shared content. Authorized administrators may access membership information, content, individual responses, and operational records. Participation and responses should not be assumed anonymous unless expressly stated.

We may disclose information to providers that support the Services; people authorized to perform related activities; or appropriate parties when required by law or reasonably necessary to protect rights, safety, property, or security. Information may also be transferred in a reorganization or transfer of the applicable Service, subject to applicable law and protections.

Mobile information and messaging opt-in or consent records will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes. Such information may be processed by providers as necessary to operate, secure, and support the applicable messaging program, or disclosed as required by law.

4. Messaging Consent and Choices

Where consent is required, enrollment must include the applicable disclosures and agreement. Providing a person's contact information does not, by itself, establish that person's consent. Approval or other eligibility requirements may also apply.

Message frequency varies. Message and data rates may apply. Reply STOP to the applicable messaging number to opt out of text messages, or HELP for available support instructions. Other communication methods may provide their own controls. An opt-out applies to the relevant program and does not necessarily remove you from separate programs or platforms.

Withdrawing consent does not automatically delete information already collected or copies already delivered. Re-enrollment requires any applicable renewed consent and approval. Consent to receive text messages is not a condition of purchasing, donating, receiving assistance, or participating through available non-text methods.

5. Retention

We may retain information for as long as reasonably needed for the purpose for which it was collected or for legitimate operational, administrative, historical, safety, security, or legal purposes. Retention varies by record type and circumstances and may be extended where a continuing purpose exists.

Information may be deleted, restricted, de-identified, or disposed of when no longer reasonably needed or when required by applicable obligations. We do not guarantee permanent preservation or deletion of every copy. Information may remain in backups, on participants' devices, or in systems controlled by independent providers.

6. Security and Confidentiality

We use reasonable administrative and technical measures designed to protect information and limit access. No system is completely secure, and communications may be exposed through recipient devices, accounts, networks, or providers. Ordinary text messages are not end-to-end encrypted.

Participants must protect their accounts and devices, respect confidentiality, and report suspected misuse or unauthorized disclosure. Access to a group or management tool does not authorize unrelated use or disclosure of its information.

7. Requests and Contact

Contact Chaverim Of St Louis at office@chaverimstl.org to ask about your information, request a correction or deletion, or raise a concern. You may also use available messaging support and opt-out controls.

We may verify your identity and consider applicable law, the rights of others, technical limitations, and legitimate recordkeeping needs when responding. Some records may be retained despite a request. We cannot guarantee removal of copies held by other participants or independent providers.

8. Children

The Services are not intended for children under 13. We must establish appropriate eligibility requirements and any necessary permissions and safeguards for younger participants. Contact Chaverim Of St Louis if you believe information has been collected from a child improperly.

9. Other Services and Policy Changes

Independent providers and linked services have their own terms and privacy practices. We do not control their independent activities.

We may update this policy as the Services or our practices change. Updates will identify their effective date, with additional notice or consent where required. Changes do not automatically expand previously granted consent.

Communication and Messaging Terms

These Terms apply to current and future groups, messaging programs, and related services operated by Chaverim Of St Louis through this system that present these Terms to their participants (the “Services”). Chaverim Of St Louis is the responsible organization (the “Operator”). Authorized administrators may manage individual Services on its behalf. Accepting enrollment under these Terms constitutes agreement to these Terms and the accompanying Privacy Policy for that Service.

1. Participation

Services may differ in purpose, features, membership requirements, and participant permissions. You must meet the applicable eligibility requirements, provide accurate information, and complete any required consent or approval process. Requesting access does not guarantee admission.

Participation in one Service does not provide access to or enroll you in every other Service using the same system. Notify the Operator if your contact information or eligibility changes.

2. Messaging Consent

By completing the applicable enrollment process, you authorize communications for the identified program, including recurring messages transmitted using automated systems where disclosed. Message frequency varies. Message and data rates may apply.

Reply STOP to the applicable number to stop text messages and HELP for available support instructions. A final opt-out confirmation may be sent. Opting out does not erase previous records or automatically end participation in separate programs or platforms. Re-enrollment requires any applicable renewed consent and approval.

Consent to text messages is not a condition of purchasing, donating, receiving assistance, or participating through available non-text methods. The Operator must obtain any required permission before sending invitations or recurring messages.

3. Appropriate Use

Use the Services for their stated purposes and follow reasonable rules and administrator instructions. You agree to:

• protect confidential information and respect the privacy and rights of others;
• share only information you have an appropriate basis to provide;
• not distribute content or participant information outside authorized purposes;
• not use the Services for unauthorized solicitation, impersonation, harassment, unlawful conduct, or malicious activity;
• not bypass access restrictions, compromise security, scrape information, or use unauthorized automated tools; and
• report compromised accounts, mistaken disclosures, and suspected misuse promptly.

You remain responsible for your submissions and your use of information received through the Services.

4. Shared Content and Records

Communications may be distributed to eligible participants and may include identifying information. Administrators may review content, individual responses, delivery information, and other participation records. Do not assume group activities are anonymous unless expressly stated.

Information may be stored, reviewed, exported, or retained as described in the Privacy Policy. Other participants and independent providers may retain copies outside the Operator's control.

5. Delivery and Availability

The Services depend on third-party networks, platforms, and devices. Communications may be delayed, filtered, duplicated, delivered out of order, or unavailable. Delivery indicators do not prove that a person read a message, and an unconfirmed status does not necessarily mean a message failed. Troubleshooting may include status checks and appropriate retries.

Do not rely on the Services for emergencies or guaranteed assistance. Contact the appropriate emergency service when needed. Participation or receipt of a message does not guarantee a response, service, professional relationship, or particular outcome.

6. Disclaimers and Liability

To the extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of uninterrupted availability, delivery, accuracy, fitness for a particular purpose, or security.

To the extent permitted by law, the Operator and its authorized personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the Services, communication failures, third-party systems, or reliance on shared information. Nothing excludes liability, warranties, or rights that cannot lawfully be excluded or limited.

7. Changes and Termination

The Operator may change or discontinue features or restrict participation for misuse, loss of eligibility, safety, security, legal requirements, or other reasonable operational reasons. Updated Terms will identify their effective date, and notice or renewed agreement will be obtained where required.

Leaving or losing access does not automatically delete records. Confidentiality and other provisions intended to continue remain applicable after participation ends.

8. General Provisions and Contact

These Terms, the Privacy Policy, and applicable program notices govern participation in the relevant Service. Supplemental rules must be consistent with applicable law and cannot expand consent without any required agreement. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law.

Questions, support requests, and privacy concerns should be directed to the Operator at office@chaverimstl.org.